CSH Surrey takes its corporate and clinical governance responsibilities seriously, combining clinical and commercial expertise on its Board. The Board meets monthly and starts every session with hearing a patient's story. Members of the Board, both Executive and Non Executive, regularly 'walk the floors', speaking with service users and co-owners so they keep in touch with what's happening on the frontline within clinical and support services.
Chair Bill Caplan
Bill Caplan was appointed Chair of the Board of CSH Surrey and its subsidiary CSH Homecare in July 2014. Bill has extensive business experience, both in the UK and internationally, most recently as a Main Board director at FTSE 100 company, Aggreko Plc. Prior to that he spent 17 years with UPS, during which time he held many positions, including Managing Director of three of its international divisions. Bill, who has an MBA from Harvard, holds two other non executive roles, including a seat on the Board of Phoenix Futures, a not-for-profit enterprise that provides drug and alcohol rehabilitation services to more than 20,000 people across the UK. During his seven year tenure at Phoenix, Bill has had extensive experience of working with commissioners and others in the health and social care sectors.
Non Executive Director Dr Caroline Shuldham OBE
Dr Caroline Shuldham joined the CSH Surrey Board in November 2016. She is a registered nurse and has a background in critical care and cardiac nursing.
Caroline is an independent consultant, a visiting professor at Buckinghamshire New University and a Trustee of the Foundation of Nursing Studies (FoNS). She is engaged in research and teaching, and chairs the RCNi Editorial Advisory Board. She also acts as a Specialist Clinical Advisor for Care Quality Commission (CQC) inspections of hospitals and is an advisor on care matters to the Trustees of a care home. Previously Caroline was Executive Director of Nursing and Clinical Governance at Royal Brompton and Harefield NHS Foundation Trust.
In all her roles Caroline has had a strong commitment to the wellbeing and safety of patients and excellent care. In 2009 was awarded an OBE for services to nursing and healthcare.
Non Executive Board Director Clinton Everard
Clinton is a Fellow of the Chartered Management Accountants and has a strong finance and accountancy background. He has acted on the Board in a number of senior finance roles, most recently as Chief Financial Officer Global Finance Operations with Williams Lea, a marketing services, media production and outsourced service provider owned by Deutsche Post DHL. Clinton was appointed to CSH Surrey's Board in March 2015. H e sits on the main Board, the Finance Committee and is also the Board representative for the Voice, CSH Surrey’s co-owner council, which formally appointed him. Clinton meets monthly with CSH Surrey'’s Voice representatives and supports the Voice in further developing CSH Surrey’s unique co-ownership culture.
Non Executive Board Director Peter Lock
Peter is currently UK Procurement Director of Bupa, a position he has held since March 2013. He is also a member of the Bupa Business Services Executive Team. Prior to this Peter was the Director of Business Operations at the Bupa Cromwell Hospital where he worked for over four years. Peter has also worked for Bupa Group, Spire Healthcare and Severn Trent.
Non Executive Director Steve Flanagan
Steve is currently Chief Executive of the Fremantle Trust, a registered charity and not-for-profit business providing first class care and support services for older people and adults with a learning disability. Prior to this Steve had a 16 year career with Bupa, where his last appointment was a Managing Director of Bupa Home Healthcare, a business set up to provide health and care services directly in to people’s homes on behalf of the NHS. Steve's early career was with British Airways, where his passion for customer care emanates from.
In addition to his current roles, Steve is also Chair of the Professional Sports Group.
Non Executive Director Professor Jo Pritchard
Professor Jo Pritchard founded CSH in 2006 as the first social enterprise to be established out of the NHS in England. This paved the way for a national strategy of encouraging the development of social businesses and of greater employee ownership in the public sector.
In 2010 Jo was awarded an MBE for services to social enterprise and in 2011 was invited to sit on the government’s Mutuals Taskforce by the Secretary of State for the Cabinet Office, where she was one of 12 members responsible for creating opportunities for employee ownership within the public sector.
Jo holds a degree in nursing, post graduate diplomas in health visiting and counselling, and an MA in Management. In 2010 she was appointed as a Commissioner on the Prime Minister’s Nursing and Midwifery Commission, and in 2014 Jo was invited to become an Honorary Professor at the University of Surrey. Jo sits on the Surrey Adults Safeguarding Board and is also a member of the Clinical Senate Council for Kent, Surrey and Sussex.
Chief Executive Stephen Cass
Stephen brings more than 25 years of healthcare experience to the CSH leadership team, and importantly too, a passion for personalised care and improving health outcomes.
Stephen is a strong advocate of collaborative working, having worked within primary and secondary care, mental health and community services. He joined the NHS after qualifying as Chartered Accountant in London and has held a variety of Board level roles within the NHS and the private sector. These include Chief Executive and Finance Director positions in Kent, Sussex and the West Country. He has recently led one of the country’s first population-based prime-providers for MSK services.
Interim Director of Quality Marty Williams
Marty Williams is a registered nurse and has a clinical background in theatre and anaesthetic nursing. She has 14 years’ experience in Patient Safety, Risk, Clinical Negligence Law, Quality Improvement and Corporate Governance.
Marty's previous roles have included Associate Director of Quality and Head of Patient Safety and Improvement at Ashford & St Peters Hospitals NHS Foundation Trust.
Director of Clinical Services Victoria Griffiths
Victoria Griffiths, a Pharmacist, joined CSH in 2014 as Director of Adults and in March 2015 became Director of Clinical Services, responsible for Children and Families, and Adults Services. Prior to joining CSH Surrey Victoria was Associate Director of Operations for Theatres, Anaesthetics, Surgery and Critical Care at Ashford & St Peters Hospital NHS Fundation Trust. Previously, Victoria held the post of Chief Pharmacist at Frimley Park Hospital NHS Foundation Trust.
Director of HR and Communications Rhona Mason
Rhona Mason joined CSH Surrey on 24 August as Director of HR & Communication. Rhona has over 20 years HR experience and joins from Moat, a large housing association based in Kent. She is a Fellow of the Chartered Institute of Personnel & Development and has a post-graduate qualification in Employment Law. Rhona was keen to work for an organisation that makes a real difference and was particularly drawn to our culture, values and co-ownership model.
Finance Director Alun Shopland
Alun joined CSH in 2007 and is a qualified accountant with significant experience in the commercial, charitable and not for profit sectors. He is responsible for finance, estates and procurement at CSH Surrey.
Director of IM&T Will Lewis
Will joined CSH Surrey in November 2015. He has a strong background in developing IM&T services for health organisations and a good understanding of our employee owned social enterprise model having worked for another employee-owned community interest company before joining CSH Surrey.
Director of Business Development Matthew Killick
Matt joined CSH Surrey in October 2016 from Barnardo’s where he was the UK Head of Business Development, and prior to this Assistant Director of Children’s Services in the South East. Matt brings both commercial and operational experience, is a Chartered Manager and holds an MBA. In addition he has over 20 years’ experience within the third sector and children’s social care, working for leading third sector organisations.
Outside of work Matt is the Chair of Governors for a primary school. He was drawn to CSH Surrey because of the values of the organisation and its co-ownership model.