About this service

Integrated health, social care, mental health and voluntary sector services in one location.

The Ashford Hub, based at Ashford Hospital, provides proactive, coordinated care for older adults with frailty and multiple long-term conditions who are registered with a Spelthorne GP.

Who is it for?

  • Medically stable patients with complex health and care needs
  • People who may benefit from both health and social care support
  • Those at risk of health or social care crises

Who will I see?

The Ashford Hub team consists of Hub coordinators, Hub matrons, Hub GPs, a Hub pharmacist, a Hub mental health practitioner, Hub social workers and administrative staff. 

People on the caseload can be seen by any member of the Ashford Hub team in the Ashford Hub and at home if necessary.

Where is this service provided?

The Ashford Hub
Ashford Hospital site
Stanwell Road
Ashford
TW15 3FE

Monday to Friday
9am – 5pm

Contact Details

The Ashford Hub is located on the Ashford Hospital site. The service is available Monday to Friday 9am – 5pm.

Patients are given appointments. Once on the caseload patients and their families or carers can contact the service for advice and information by phone on 01784 884 900 or via email on This email address is being protected from spambots. You need JavaScript enabled to view it.

Referral Information

To make a referral, please use our Single Point of Access (SPA), which operates between 8am and 6pm Monday to Friday. 

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: 0330 726 0333

The following people can refer:

  • general practitioners
  • social services
  • consultants
  • other healthcare professionals

The criteria are age >65 and Clinical Frailty Scale 4-8. People younger than 65 with more severe frailty may be accepted into the service if it is thought they will benefit from support from an integrated health and care service.

docxSPA Referral Form