About this service

The service is provided by an integrated team of health, mental health and social care staff. It is an innovative, multi-disciplinary model that has received local and national praise for the benefits it has delivered for patients and the local health system overall.

Who is it for?

  • Medically stable patients with complex health and care needs
  • People who may benefit from both health and social care support
  • Those at risk of health or social care crises

Who will I see?

The Bedser Hub team consists of Hub coordinators, Hub matrons, Hub GPs, a Hub pharmacist, a Hub mental health practitioner, Hub social workers and administrative staff. 

People on the caseload can be seen by any member of The Bedser Hub team in The Bedser Hub and at home if necessary.

Where is this service provided?

The Bedser Hub
Woking Community Hospital
Heathside Road
Woking
GU22 7HS

Proactive service
Monday – Friday
9am – 5pm

Reactive service
Monday – Friday
9am – 6pm

Contact Details

The Bedser Hub is located in Woking Community Hospital. 

The proactive service is available Monday to Friday 9am – 5pm and the reactive service is available Monday to Friday 9am – 6pm. 

The service can be contacted on: 01483 545 300.

Referral Information

To make a referral, please use our Single Point of Access (SPA), which operates between 8am and 6pm Monday to Friday. 

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: 0330 726 0333

The criteria are age >65 and Clinical Frailty Scale 4-8. People younger than 65 with more severe frailty may be accepted into the service if it is thought they will benefit from support from an integrated health and care service. 

Proactive Service Referrals

Referrals for people registered with Woking GP practices are accepted from all health and social care professionals. 

People registered with practices in Spelthorne, Runnymede and West Elmbridge can only be referred to the Bedser Hub by their GP practice. 

Reactive Service Referrals

Referrals to the reactive service are accepted from North West Surrey practice GPs, SECamb paramedics, Woking Urgent Treatment Centre, CSH rapid response, CSH heart failure nurses and the CSH respiratory disease team. Patients must be seen and clinically assessed by the referrer before referral to the service.

docxSPA Referral Form