About this service

Catheter clinics are also provided for independent patients and training is offered to nurses and carers within North West Surrey

Who is it for?

The continence team runs specialist telephone clinics for people above the age of 19 with troublesome bladder and bowel symptoms, face-to-face catheter clinics for independent patients.

Who will I see?

The Continence Service is comprised of registered and unregistered nurses with specialist knowledge and skills in continence/ catheter management and care.

Where is this service provided?

Continence Clinics

Continence clinics are held face to face and remotely. All referrals to the service should  be from a healthcare professional and be sent via the SPA referrals team on This email address is being protected from spambots. You need JavaScript enabled to view it..

Continence Clincs are held in two locations:

  • Woking Community Hospital
  • Walton Community Hospital

The Continence Team is available on This email address is being protected from spambots. You need JavaScript enabled to view it. or 01483 846388.

Catheter clinics

Catheter clinics are available by appointment only and are held in three locations:

  • Ashford Hospital
  • Woking Community Hospital
  • Walton Community Hospital

All referrals to the service will need to be made via the SPA referrals team on This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact Details

The Continence Service is based at Woking Community Hospital and runs continence clinics via telephone assessment and catheter clinics at the following locations:

Woking Community Hospital

Walton Community Hospital

Ashford Hub - Ashford Hospital

All sites have wheelchair access (a lift is available in locations where a clinic is not held on the ground floor) as well as car parks with disabled parking available.

Referral Information

To make a referral, please use our Single Point of Access (SPA), which operates between 8am and 6pm Monday to Friday.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: 0330 726 0333

The following people can refer:

  • general practitioners
  • social services
  • consultants
  • other healthcare professionals

docxContinence Service Referral Form