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This service is a nurse-led team that provides assessment, treatment and management for patients with bladder and bowel dysfunction.
Catheter clinics are also provided for independent patients and training is offered to nurses and carers within North West Surrey
The continence team runs specialist telephone clinics for people above the age of 19 with troublesome bladder and bowel symptoms, face-to-face catheter clinics for independent patients.
The Continence Service is comprised of registered and unregistered nurses with specialist knowledge and skills in continence/ catheter management and care.
Continence clinics are held face to face and remotely. All referrals to the service should be from a healthcare professional and be sent via the SPA referrals team on This email address is being protected from spambots. You need JavaScript enabled to view it..
Continence Clincs are held in two locations:
The Continence Team is available on This email address is being protected from spambots. You need JavaScript enabled to view it. or 01483 846388.
Catheter clinics are available by appointment only and are held in three locations:
All referrals to the service will need to be made via the SPA referrals team on This email address is being protected from spambots. You need JavaScript enabled to view it.
The Continence Service is based at Woking Community Hospital and runs continence clinics via telephone assessment and catheter clinics at the following locations:
Woking Community Hospital
Walton Community Hospital
Ashford Hub - Ashford Hospital
All sites have wheelchair access (a lift is available in locations where a clinic is not held on the ground floor) as well as car parks with disabled parking available.
To make a referral, please use our Single Point of Access (SPA), which operates between 8am and 6pm Monday to Friday.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: 0330 726 0333
The following people can refer:
Continence Service Referral Form
Association for Continence Advice
Bladder and Bowel Foundation
ERIC (Childhood Continence)
Bladder Health UK
Bladder and Bowel UK promoting continence and awareness products
RADAR (Disability Rights UK)
Prostate Cancer UK
UK Paruresis Trust
Surrey County Council (advice on staying independent at home)
Age UK Surrey
Surrey's Citizens' Advice Bureau
Surrey Hub: drop-in shops offering advice, information and advocacy
Surrey Wellbeing Centres
Using music to connect to people with dementia
Norovirus (diarrhoea and vomiting virus)